Community Support Services

In addition to providing home and nursing care services for the elderly to help maintain their health and well being, Oasis provides other support services with the specific aim of providing practical help and support to service users who due to language barriers, ill health, physical or other forms of disabilities and old age are experiencing difficulties in accessing mainstream service provisions. The objectives of these free services are to help clients overcome social isolation by providing advocacy, advice, information and practical support service surgeries that help bridge the gap in statutory service provision. These are drop -in as well as home visit services for service users needing help and support with the following:

  • Information and advice on issues such as education, employment, health, housing, training, and benefits claims & checks.
  • Advocacy and representing user services.
  • Practical help on form filling, mail reading/writing and facilitating & arranging social gatherings.
  • Sing-post service users to locally as well as regionally available services.
  • Inform and help authorities understand specific needs of service users while taking part in consultation, design and delivery of ethnic specific appropriate services.
  • Translation and interpreting services for those who are unable to communicate in English.
Our aim is to raise awareness and interest among stakeholders on the magnitude of social isolation suffered by some sections of the community and help ease service users’ access to locally as well as regionally available services.

Oasis has over the years formed a broad based partnership with potential collaborative partners such as GPs, district nurses, OT, drug and alcohol support, benefits advice, housing advice, legal advice, employment advice, leisure and education advice as well as training providers.

We share information on the services that we provide, and the needs and specific requirements of our service users. Those needs that cannot be reasonably met by us are identified alongside organisations whose services might be accessed through appropriate referral or collaborative working.